Now, check whether Xbox one is still not reading the disc.

Press the power button on your Xbox One console for 30 seconds to turn it off, and again do the same to turn it on.

Xbox has a laser lens for media and 360 discs, so if that has failed, the problem will be limited to such discs. Also, try placing a DVD for a movie and verify the same.

Place another game disc in Xbox One and check whether it reads the new one.

For instance, if it’s placed vertically, switch to horizontal.

Change the orientation/position of the Xbox.

Be extra cautious when wiping the laser lens.

Clean the disc reader in Xbox One using a can of compressed air and a soft cloth.

If there are many, clean the disc with a soft cloth and insert it again.

Inspect the disc and look for any scratches.

What can I do if my Xbox One is not reading the game disc?īefore we head to the slightly complex solutions, here are a few quick ones to try:

Incorrect power settings: In some cases, it was misconfigured power settings that led to the problem, and reconfiguring it fixed things for most users.

But if there are no scratches and Xbox One is still not reading the disc, it’s a problem with the hardware.

The disc is damaged: A cracked disc or one with too many scratches will not be readable.

Issues with the drive: As with any hardware, your Xbox one disc drive will likely stop working after some time, usually much sooner than the other parts, since its components are more sensitive and fragile.

Many prefer a dust cover for Xbox for this very reason.

Dust buildup: Dust buildup inside the console or over the laser lens in Xbox One can lead to it not reading the disc.

If your Xbox One Home screen tells you to insert a disc when one is already inserted, it doesn’t recognize your discs. Usually, this happens when the disc either won’t play or is not recognized after you insert it into the console.

Also, the problem is often accompanied by the 0x80820003 error. Xbox One users have, at some time or another, raised concerns over the Xbox One not reading discs, which is quite frustrating, especially when you want to unwind by playing your favorite title. Home › Xbox › Xbox One › Xbox One not reading disks

Xbox one cleaning disc drive